COVID-19 Information

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COVID-19 Information

Update (11.06.20):

We are planning for our stores to reopen, in line with government advice on Monday 15th June, with various measures in place to protect staff and customers. These include limiting the number of people in store, social distancing signage, a “one way” system, point of sale screens, staff PPE, and sanitiser stations. Please see our retail risk assessment for full details.

As you can probably imagine, the situation has been quite fluid these last few weeks. It’s hard to believe so much has changed in such a short space of time. Please don’t come to the showroom at the moment, as it remains closed during the social distancing restrictions.

We encourage you to make good use of our website during this time but are still answering the phones, if you prefer to speak to somebody. Give us a call on 01384 566497. You’ll find some great deals here, including a web only offer of a £15 discount for any order of £299 or more and, as always, it’s FREE delivery above £100!

We are still responding to urgent appliance repairs, aerial issues and electrical problems, with every precaution being taken to protect you, our engineers and everyone else in these difficult times. Please call us on 01384 566497.

We’ve updated our opening hours to reflect the minimal staffing and will keep you updated with any other changes as they happen. We’re currently available by phone between 9.30am and 4.00pm from Monday to Friday and are now closed on Saturdays. We remain open for deliveries from suppliers between 9 and 5.30 from Monday to Friday.

Please bear with us if certain things seem to take a little longer. We’re with you all the way and continue to serve the community as only a local family business can – because we care.