With 90 years of experience in electrical retail and repair Chapmans is an established family name that you can really trust. Our values of honesty and integrity remain the same as they were the day we first opened, back in 1925. We really do have the credentials and the awards to back up our claims. We maintain a healthy range of spare parts for cooking appliances so whether you are looking for spares to replace them yourself or need our repair service just give us a ring. We can arrange for a technician to visit at your leisure, whatever the problem.
Chapmans is based in Cradley Heath in the Black Country. Our showroom is widely regarded as a local landmark. With our large fleet of vans and technicians we can reach much further afield so are able to service most of the West Midlands area, including Birmingham and the nearby towns of Wolverhampton, Dudley, Brierley Hill, Stourbridge and Halesowen but also Solihull, Sutton Coldfield, Shrewsbury, surrounding villages and beyond.
We can service any manufacturer including Flavel, Cannon, Indesit, Stoves, Hotpoint, Beko, Bosch, Electrolux, Leisure, Logik, Belling, AEG, Zanussi or any other misbehaving make or model just ring, relax and allow us fix it for you.
Some common cooker and oven issues our engineers often encounter
The fan spins but there is no heat coming from oven
Problems with the thermostat or temperature setting
Food is being burnt (temperature too hot)
Oven doesn’t get hot enough (temperature too cool)
Power or supply problems or issues with it cutting out
Clock not working or running too slowly
Light not coming on in the oven
Oven, hob, ring or hotplate broken but the grill is OK
Excessively noisy, dead or missing fan
Various faulty button, switches and dials
Various problems with elements, thermostats and bulb replacements
We aim to be the first people you think of for any replacement parts or maintenance servicing, electrical or gas safety checks and repairs to all kinds of stoves and cookers from halogen or induction hobs to integrated or built in, under counter ovens and freestanding with eye level grill or large range cookers. Even tabletop halogen ovens or grills which plug in and sit on the worktop. Call Chapmans and see what we can do for you.
What our Customers have to say:
I have been a regular customer for several years and have during that time recommended close friends to the shop because of the excellent service. The staff are knowledgeable, genuine, polite, and patient, nothing is too much trouble, there after sales care is second to none; they are prepared to go the extra mile. Indeed Chapmans set the precedent that other retailers could learn from.
Date: 2016-03-05 09:29:57