If you and your family are local to the Cradley Heath area chances are we could have supplied and/or repaired your grandparents first Bush TV12A back in the later 1950’s or even your parents Ferguson TX in the early 1980’s. Having been in business since 1925, long before televisions became commonplace, we have seen it all develop since inception and we have consistently kept up with the vast technological advancements that have been made in the world of home entertainment. New developments in design, function and efficiency are continual in this field. We have seen trends come and fall by the way side as well as acknowledging the real breakthroughs in the industry and keeping our customers in the loop to ensure they get the best possible products and service available at any given time.
The problem consumers are faced with today is that there is a lot of choice on the market and often people can find all of the “techie talk” and industry jargon a little intimidating. This is also an area where we shine at Chapman’s. Our in-store and telephone sales personnel are experts in all things TV. We take your needs and wants into account with the ultimate aim being to pair you with the television that is perfect for you, avoiding all potential disappointment.
A lot of important factors can have an influence on the TV you finally decide to purchase. Our customers need to understand the true quality and benefit of the item that they are buying and different people have different needs. We will be more than happy to talk you through the following:
– Screen size: what dimensions are ideal for your home
– Picture quality: anything from standard resolution to Ultra Hi Definition can be witnessed and explained.
– Sound quality: whether you want that stadium atmosphere in your living room or are hard of hearing, we can make you happy.
– Satellite and Freeview: Discover all of the packages that are available to you and finding the right TV to enjoy them.
– Accessories: we can supply you with everything you need to get you up and running and we can even install the whole package for you.
Current technology on display in our Cradley Heath showroom includes everything from Standard flat screen HD TVs to the stunning next generation 4K TVs and curved TVs. We supply only the best by using trusted and renowned manufacturers. We stock: Samsung TVs, Panasonic TVs, LG TVs and Toshiba TVs among many more from the industry’s standouts.
So why not pay us a visit and see what we have to offer. It’s the easiest way to discover a whole new world of home entertainment possibilities and be guided all the way by a name you can trust.
What our Customers have to say:
I didn't know where else to leave a comment - so I hope this is OK and you can publish it. I called into the store this evening to collect an item that had, as promised, been put away for me. The assistant I spoke to could NOT have been more polite, helpful and genuine with his advice. This was service enough but when, on asking for a second item which the gentleman was good enough to scour his stock for but, unfortunately could not find, I was astonished to find that my request had been overheard by another colleague who immediately stopped what he was doing and took the trouble, especially, to make me what I was looking for, there and then, on the spot! Service? Chapman's should be rightly proud of their staff and their commitment to service. It has been a VERY long time since I have been looked after like this in a shop - ALL shopping should be like this. Other retailers take note! Thank you to Mark and the other gentleman whose name, I am embarrassed to admit, I did not get. Thank you all again. John Powell
Date: 2016-10-17 13:49:17
Name: John Powell