Chapmans was established way back in 1925. We have literally watched security equipment evolve from it’s inception and been a part of that evolution. Renowned for our values of service quality, honesty and integrity which remain the same today as they did the day we first opened, our showroom has become somewhat of a local landmark in the Black Country. Please call Chapmans and find out what we can do for you.

Chapmans is a leading agent in the West Midlands for the maintenance, service and repair for all of your security equipment including any CCTV, security lighting and intruder alarms or burglar alarms. It remains a family business and is truly a name you can trust. We are accredited by NIC EIC (National Inspection Council for Electrical Installation Contractors) Part P Domestic Installer and ECA (Electrical Contractors Association).

We are based in Cradley Heath in the heart of the Black Country with a fleet of vehicles which extends our maintenance and repair service to most of the West Midlands and Birmingham areas. We cover all nearby areas including Wolverhampton, Dudley, Stourbridge, Kidderminster and further afield into Solihull, Sutton Coldfield, Shrewsbury and Worcester. Just give us a ring and we will be pleased to help.

Our highly skilled technicians are fully trained and have a wealth of experience with security equipment to provide the maintenance and repair service we know you expect. We are fully equipped to carry out repairs in most environments, giving our company the acknowledged lead in this field. We fully believe that once you have tried the Chapmans maintenance service you will not look back.

We have a proactive customer feedback system which has a 98% satisfaction score across 4 key aspects of our work, ensuring we not only carry out timely and high quality maintenance repairs and installations but treat all our customers with care and courtesy at all times.

CCTV stands for Closed Circuit Television and is a camera and display system normally used as security equipment.

Security lighting will normally have a movement, pressure or daylight sensor to trigger it or be linked to an intruder alarm system.

Intruder alarm is a generic term for a security system which alerts property owners to entry in a protected area. In their usual setting they are more commonly referred to as burglar alarms.

What our Customers have to say:


I didn't know where else to leave a comment - so I hope this is OK and you can publish it. I called into the store this evening to collect an item that had, as promised, been put away for me. The assistant I spoke to could NOT have been more polite, helpful and genuine with his advice. This was service enough but when, on asking for a second item which the gentleman was good enough to scour his stock for but, unfortunately could not find, I was astonished to find that my request had been overheard by another colleague who immediately stopped what he was doing and took the trouble, especially, to make me what I was looking for, there and then, on the spot! Service? Chapman's should be rightly proud of their staff and their commitment to service. It has been a VERY long time since I have been looked after like this in a shop - ALL shopping should be like this. Other retailers take note! Thank you to Mark and the other gentleman whose name, I am embarrassed to admit, I did not get. Thank you all again. John Powell

Date: 2016-10-17 13:49:17

Name: John Powell

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