CCTV Services

CCTV Services

Established in 1925, Chapmans Electrical is a leader in the security sector, providing a quality and professional CCTV services and maintenance in the West Midlands and Birmingham region. Regular maintenance of your CCTV system will help to prevent any faults from developing but in case of any problems with your CCTV installation then, with 90 years behind us, the Chapmans repair service is second to none.

Chapmans Electrical is still a family run business and our core values of quality, honesty and integrity remain just as strong now as they always were. Our shop may be high tech but our service is definitely old school.

Our CCTV maintenance and repair service operates from our home base in Cradley Heath in the Black Country, West Midlands where our premises have become somewhat of a local landmark. With our fleet of vehicles the range of our fully trained and conversant CCTV technicians extends far beyond our home town to cover most areas of Birmingham and the West Midlands.

If you’re looking for a courteous, professional, experienced and reliable CCTV maintenance service or CCTV repair service in or around Dudley, Halesowen, Wolverhampton, Stourbridge or further afield such as Solihull, Sutton Coldfield, Worcester, Shrewsbury, Kidderminster or basically anywhere in the West Midlands, Chapmans has a proven track record of being able to deliver. Please give us a ring to discuss your needs and arrange for an engineer to visit.

We maintain, service and repair all CCTV brands including Sony, Samsung, AVTECH, Apexis, Panasonic, Pelco, JVC, Milestone, Mobotix, FLIR, AXIS, TeleEye, GeoVision, AVerMedia, Nedis, Swann, Alien. Give Chapmans a call and ask about our CCTV maintenance and repair service.

Ideally a well maintained CCTV system will give you very little trouble but some of the common issues you might encounter are below.

* Unable to connect with your phone, tablet or computer
* Loss of power
* Recorder failures
* Data recovery of existing CCTV footage
* Tripping breaker (MCB or RCD) or blowing fuse
* Poor image quality
* Under rated or failing power supply
* Scrolling or on the CCTV monitor
* Unable to select a channel
* Interference or bars, lines on the picture
* Ground loop earthing issues
* Night vision, infra red not working
* Intermittent video quality
* Image out of focus
* Tilted, twisted or not horizontal
* The camera has moved and needs repositioning
* Broken connectors, cables or damaged screens
* Water ingress

If you recognise any of these CCTV faults then it’s our aim to make Chapmans the first name you turn to for a repair. Courtesy, privacy, integrity, quality and professionalism come as standard.

What our Customers have to say:


I didn't know where else to leave a comment - so I hope this is OK and you can publish it. I called into the store this evening to collect an item that had, as promised, been put away for me. The assistant I spoke to could NOT have been more polite, helpful and genuine with his advice. This was service enough but when, on asking for a second item which the gentleman was good enough to scour his stock for but, unfortunately could not find, I was astonished to find that my request had been overheard by another colleague who immediately stopped what he was doing and took the trouble, especially, to make me what I was looking for, there and then, on the spot! Service? Chapman's should be rightly proud of their staff and their commitment to service. It has been a VERY long time since I have been looked after like this in a shop - ALL shopping should be like this. Other retailers take note! Thank you to Mark and the other gentleman whose name, I am embarrassed to admit, I did not get. Thank you all again. John Powell

Date: 2016-10-17 13:49:17

Name: John Powell